At ClubFactory.net.in, we do not sell or ship any products directly. We only provide product links to Amazon. Therefore, all returns, refunds, and exchanges are subject to Amazon’s policies and are handled by Amazon and the respective sellers.

Return & Refund Process

• If you wish to return a product, you must follow Amazon’s return policy as mentioned on the respective product page.
• Each seller on Amazon may have different return and refund policies, so we recommend checking the return eligibility before making a purchase.
• You can initiate a return request directly from your Amazon account under the “Your Orders” section.

When Can You Return a Product?

• If the product is defective, damaged, or different from the one you ordered.
• If the seller allows returns within a specific time frame (usually 7-30 days, depending on the category).
• If the product is eligible for Amazon’s A-to-Z Guarantee Protection (for third-party sellers).

Refund Policy

• Refunds are processed by Amazon according to their refund policy.
• Refund timelines depend on the payment method you used. Generally:
  • Credit/Debit Cards & UPI: 5-7 business days
  • Amazon Pay Balance: Instant
  • Bank Transfers (NEFT): 7-10 business days
• You can track your refund status from the Amazon app or website under “Your Orders.”

Important Notes

• We are not responsible for processing any returns, refunds, or product exchanges.
• If you face any issues with your return request, please contact Amazon Customer Support for assistance.
• Amazon’s official Return & Refund Policy can be found here.

For any website-related queries, feel free to contact us via our support page.